Terms of Service

1. Agreement and eligibility

By creating an account or using kitebooks, you agree to these Terms and our Privacy Policy. You must provide accurate information and have authority to act for the business account. You are responsible for keeping login credentials confidential.

2. The service

kitebooks provides cloud software for GST invoicing, delivery challans, customer and product records, payment details, reports, and compliance preparation. Features, limits, promotional offers, and availability may change. We do not provide legal, tax, audit, or Chartered Accountant advice.

3. User data and responsibilities

You retain responsibility for the data you enter, invoice numbering choices, tax classifications, HSN/SAC codes, customer notices, statutory filings, backups, and review of every document before issue or submission. You must not upload unlawful, infringing, malicious, or unnecessary sensitive information.

4. Acceptable use

You must not probe, reverse engineer, disrupt, scrape, overload, bypass access controls, submit malware, impersonate another person, or use the service to violate tax, privacy, consumer-protection, or other applicable law. We may suspend access to protect users, the service, or an investigation.

5. Plans, promotions, and payment

Prices, taxes, invoice limits, promotional periods, and plan features are shown at the point of purchase or in the application. Promotional access is subject to the stated conditions and may be withdrawn for fraud or misuse. Amounts due must be paid when required.

6. Intellectual property

Kitenix owns the kitebooks software, brand, design, documentation, and service content. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable right to use the service for your internal business operations.

7. Availability and liability

We work to keep kitebooks reliable but do not promise uninterrupted or error-free availability. To the maximum extent permitted by law, kitebooks is provided without implied warranties, and Kitenix is not responsible for indirect losses, missed filings, tax decisions, or data entered incorrectly by a user. Nothing in these Terms excludes liability that cannot legally be excluded.

8. Suspension and termination

You may stop using the service and request account deletion. We may suspend or terminate access for breach, non-payment, security risk, unlawful use, or service discontinuation. Clauses concerning data, intellectual property, payment, liability, and disputes continue where their nature requires.

9. Governing law and contact

These Terms are governed by the laws of India. Subject to mandatory consumer or statutory rights, disputes will be handled by the courts with jurisdiction over Kitenix's registered office. For support or legal notices, contact legal@kitenix.com.